Deliverability & Security
Our own gateways, proven reputation and award-winning security standards make sure your emails aren't just sent but actually seen.
The challenge: Firewalls & security gateways
Firewalls and security gateways check every email before it arrives.
A message that shows as delivered in your campaign reporting can still end up in quarantine on the receiving server, without ever showing up in your own metrics.
Security gateways on the recipient side
Many companies place their own security gateways in front of the inbox as an additional check of every incoming email, independent of the mail provider.
Not a bounce... but covert quarantine
Emails classified as suspicious may not be rejected but held back, without returning an error message. You'll never know.
A blind spot in your own statistics
The dispatch report shows “delivered”, whether the email actually landed in the recipient's inbox or not.
Deliverability as a service component
Deliverability doesn't happen by accident. It is the result of the right infrastructure, certification, and consistent reputation maintenance.
Our own gateways, worldwide dispatch
Dispatch via infrastructure we operate. No detour involving external third parties.
CSA Certified
Whitelisting on the Certified Senders Alliance list ensures preferential treatment by the leading inbox providers.
M3AAWG member
Active membership in the worldwide alliance against spam and abuse, a strong industry credential and commitment to email security best practices.
Reputation monitoring
Continuous bounce and complaint management makes sure anomalies are spotted instantly.
Authentication in brief
Whether or not an email is considered trustworthy is decided by technical signals. At martrexo, these signals are configured properly and monitored from day one.
SPF, DKIM, DMARC
The baseline authentication that proves: this email really does come from the stated sender.
MTA-STS & TLS
Encrypted transport between mail servers, enforced and secured.
DNSSEC
Secured DNS resolution is part of our commitment to the BSI guidelines (see Gold Status).
BSI Hall of Fame
Gold Status
Award-winning. Operated in Germany.
martrexo was recognized by BSI, Bitkom e. V. and eco e. V. during the Email Security Year and awarded Gold Status , the highest BSI Hall of Fame level.
Gold Status stands for the implementation of the Technical Guidelines TR-03108 (Secure Email Transport) and TR-03182 (Email Authentication), in particular the implementation of DNSSEC.
This puts martrexo in the same league as enterprises such as BASF, Porsche, Lufthansa and Deutsche Telekom.
For your IT
We will handle the setup, operation and support for you, including continuous maintenance of the deliverability infrastructure.
Setup
We help set up the DNS records and advise on deliverability issues arising from third-party systems.
Interfaces
Integration with websites, databases and CRM systems. Your team is only called upon if custom integration is needed.
Single Sign-on
Available on request and included with the Connected tier and above.
Operation & maintenance
Ongoing maintenance, monitoring and updates of the deliverability infrastructure are handled by martrexo, without involving your internal IT.
Legal & data protection
GDPR and BDSG-compliant, hosted in Germany. Double opt-in and audit-proof logging of all consents are standard features, not add-ons.
Compliance
UWG-compliant, with a DPA and TOMs provided.
EU-First
Operated on our own infrastructure in Germany. Data sovereignty is a key benefit.
Our support philosophy sets us apart
We provide real human support at every tier. No call centers, no bots. From the Engage tier up, you can count on a personal Customer Success Manager being available to you.
Don't leave deliverability up to chance.
Whether you have questions about your own deliverability or want to take a look at the technical details, your next step is just one click away.